Last Updated: 29 Jan 2025
At DhamVasi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services, including tours, private guides, and shopping.
Information We Collect:
- Personal Information: We may collect your name, email address, phone number, and payment details when you book a tour, hire a private guide, or make a purchase.
- Usage Information: We may collect data regarding your interactions with our website, including pages visited, links clicked, and the time spent on each page.
- Cookies: We use cookies to enhance your browsing experience and to analyze website traffic. You can adjust your cookie preferences through your browser settings.
How We Use Your Information:
- To process your bookings and purchases.
- To communicate with you regarding services, promotions, or customer support.
- To improve our website and services.
- To ensure compliance with our policies and legal obligations.
Data Protection:
We take reasonable steps to protect your personal data, including using secure servers and encryption protocols. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Return & Refund Policy:
- For Products: We accept returns if you contact us within 6 hours of delivery via email. After this period, we are unable to accept returns.
- Damaged Products: If your product arrives damaged, please contact us immediately. You will need to return the damaged product to us, and we will issue a full refund upon receipt of the returned item.
Third-Party Services:
We may work with third-party service providers (e.g., payment processors, shipping companies) to deliver our services. These providers may collect and process your information according to their own privacy policies.
Changes to This Privacy Policy:
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the updated policy on our website.
If you have any questions or concerns regarding this Privacy Policy, please contact us at welcome@dhamvasi.com.